Working with company directors and owners to position for growth and meet internal, competitive and regulatory challenge.  You've worked hard to buildup your department or business and you want to make sure that it is in good shape to meet the challenges ahead. We work with companies of all sizes to ensure that the correct levels of governance, resources, process and tooling exist for delivering effective and efficient business operations.

We help your business make the transition to a desired future state through the effective management of people, process and technology. The transition involves making the case for change, creating and communicating a shared high-level strategic vision and scope, achieving key stakeholder buy-in and the adoption of a culture that embraces and reinforces the new practices and behaviours.

The challenges you face:

You are growing from a small company to a larger one

You need confidence that you can handle increasing staff numbers, customers and budgets.

You are a large department in a large firm and ...

you’ve been given a target to reduce costs and improve performance

You've acquired another company and need to integrate it

You want to develop plans for the future, but

You have to spend all of your time managing current business activities

Your competitor is winning sales and you are finding it difficult to find ways to respond

You are faced with external regulation and need to be compliant to carry on trading

You want to reach a wider customer base, perhaps via the internet

Your IT applications need replacing or technical re-factoring

You want to implement an internal process improvement initiative

 

The difficulties we can help with include:

 

You want to introduce new product or become more innovative in your business

There is an ability and skills gap between top and middle management

Your staff have lost the enthusiasm they once had

You are looking at sources for securing funding to invest in your business

You are too busy to find time to produce a strategic plan

You want to clearly define your business goals, and ...

... for everyone in your organisation to understand them

You want greater control over setting your budget and tracking spent

You think there are risks to company success, but ...

... aren’t really sure what they are or how to mitigate them

Potential clients are asking for proof that you follow industry standards

You need to build a business case for a new initiative

You are worried about monetary or reputation loss if you can’t provide your product or ...

... service because of operational failure or traumatic external event

You want to adopt or introduce new IT systems in your business

IT is not seen as enabling or supporting business operations

IT is a distraction from your core business, and you want to outsource some or all of it

Your user or customer help service is not good enough

Projects are coming in over time and over budget

You want to capture corporate knowledge centrally

Your staff all work in different ways

You don't have a succession plan or exit strategy in place

You want to implement environmental improvement programme in your organisation

You want driveout waste in your organisations

Client Support: Our Method of Work with you

We use two interlocking and complimentary approaches on each performance improvement project/assignment.

The first is 6D, which describes the order in which we approach the work we do with you. Our initial engagement might be to carryout a Diagnostics (the requirements analysis), and Define (the proposal). This might then be followed by one or more cycles of Design (the method of solution), Develop (the solution), Deliver (the solution and output) and Drive (out the business benefit). 6D describes when the activities happen. The requirements and solution describe what the deliverables of the performance improvement project are

From the Diagnostics stage to driving our the business benefits, we consider what we have called the 3PS(People. Process, Products and Systems). 3PS(People, Process, Process and Systems) describes how the performance improvement project/work will be performed.

                              

The  3PS analysis approach also describes how we consider the total organisation underpinned by its People, Process, Product and Systems, and the impact to your business or organisation. The results and outcomes are created by Performance Improvement  Projects we carry out for you, and this is according to a process followed by considering People, Products  and Systems supporting your organisation

Why are we different, or better, than anyone else?

We have many years' experience of helping businesses and organisations improve their performance. Our Improvement Advisors/consultants are mature, with enough gravitas to be credible at any level, yet pragmatic when determining the solution. The reason we exist is to ‘make a difference’. We have no interest in forcing an unsuitable solution on you - our aim is to build a long-term relationship with you based on results.

We are experienced practitioners used to using PRINCE2, Six Sigma, various performance improvement techniques - and common sense. Whilst we can prepare your company or department for external assessment, our experience is that we are engaged because you want business performance improvement to be reflected in ‘the bottom line’, not a certificate on the wall. In any assignment or project, we take the most appropriate parts of the relevant frameworks and mix it with our experience and your culture & preferences. We bring the same experience and insight whether you are a multi-national or an SME.